Contact information
Contact Us
Hi pawparent — we're so glad you're here.
Whether you have a question about an order, need help choosing the perfect nest for your pawchild, or just want to share a photo of your pup enjoying their new gear, we'd love to hear from you.
Response time
We aim to respond to all inquiries within 24-48 business hours (Monday–Friday, 9am–5pm Eastern Time). Response times may be longer during weekends, US holidays, or high-volume promotional periods.
Before you write
For order-related questions, please include your order number — it helps us help you faster.
For press, partnerships, or wholesale inquiries, email hello@puppysnest.store with subject "Partnership".
Mailing address
Follow us
- Instagram: @puppysnest
- Facebook: facebook.com/puppysnest
Send us a message
use the chat provided
We can't wait to hear from you and meet your pawchild.
— The Puppy's Nest team